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Q : Can I upgrade from one account type to another?
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A : Yes, you can upgrade to any plan at any time.
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A : YES, you can transfer your existing hosting account or email from your old host with no downtime!
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A : We usually finish setting up new accounts within 10 minutes, but starting processing an order may take up to 6 to 10 hours from the time of submitting the order, but in general it takes between 1 to 2 hours.
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A : Yes, you will be able to access the domain name with or without the www in front. For example, you could access the domain name "any-name.com" by going to "www.any-name.com" as well as "any-name.com".
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A : You have to use any FTP agent (we recommend CuteFTP or Ws-FTP), then you will use FTP settings sent in your Welcome email, when you connect you have to upload your files to the 'htdocs or www' folder to be viewable to your site's visitors by web browsers.
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A : You have unlimited access to your site via FTP or FrontPage 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure. You can change and update your site as often as you want to.
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A : Yes we have some restrictions, we don't allow adult material. Please see our terms of service for detailed information on the permitted content for your web site and use of your account.
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A : No, we specialise in only in web hosting, our resources are completely focused on providing you with the best hosting service possible. You can use any Internet Service Provider you choose to provide you with access to the Internet.
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A : Most of our new orders are either referrals or repeat orders from existing customers!
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A : Yes! We offer 24 x 7 x 365 always-on support via email. We're proud of our dedicated team of qualified support technicians, who are ready to tackle any problems you might be experiencing at any time of the day or night. On average, we resolve technical support questions within 2 to 4 hours.
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